Seasonal Supervisor - HHN Entertainment Events

Universal Studios Hollywood CityWalk • Los Angeles, CA

12d • Onsite

About The Position

Seasonal Supervisors guide teams during our busiest times, ensuring smooth operations and unforgettable guest experiences. You’ll take on real leadership responsibilities like training, scheduling, and problem-solving while building valuable skills for your future. These temporary roles during peak seasons are perfect for growing your career in a fast-paced, exciting environment.

Requirements

• Must be current USH Team Member
• Availability - Must have full open availability

Nice To Haves

• Previous experience as a Lead, Supervisor, Trainer or equivalent experience
• Must be flexible with work schedule, including extended hours, weekends, nights, and holidays
• Superior leadership and motivational skills
• Demonstrate excellent decision-making abilities
• Ability to work successfully and safely in a fast paced and continually changing environment
• Familiarity with the park and entertainment operations
• Excellent organization and time management
• Remain patient and stay calm under pressure
• Must demonstrate excellent guest service, time management, composure, leading and motivating team members
• Approachable to TMs and guests
• Excellent computer skills; proficient in Microsoft Office
• Attendance - TM must have 8 or below attendance points AND no more than a Written Warning 2 in the last 6 months
• Variance - TM must have 7 or below variance points AND no more than a Final Written Warning in the last 6 months
• Behavioral - No more than a Final Written Warning level discipline in the last 6 months
• Probationary Status - TM must have passed or be within 75% Through probation during application/ selection and must have passed probation as of start date of role
• Leadership - No removal from lead role in the last 6 months

Responsibilities

• Provides duty coverage for event including, media shoots & show programming.
• Assist in maintaining integrity and operation of the event; partner with Management and elevate accordingly
• Provide real-time feedback to performers and event staff through verbal and written coaching and recognition
• Collaborate efficiently with other park operating departments
• Ensure that any safety concerns, incidents, injuries or discipline issues are resolved and reported appropriately
• Willingness to learn all union contracts to ensure guidelines are adhered to
• Prepare event documentation/materials and perform other clerical duties as needed; role requires working knowledge of Microsoft Office and proficient computer skills.
• Exemplify USH core values, the Universal Way & service standards
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed