Seasonal Supervisor, Tundra Grill & Concessions at Assiniboine Park

Compass Canada•Winnipeg, MB

7d•Onsite

About The Position

Reporting to the General Manager, Tundra Grill & Concessions, the Supervisor will work with the General Manager to provide an exceptional customer service experience through service excellence. The Supervisor will establish and maintain a motivated and dynamic team, while providing support to ensure quest experience is exceeded. They will direct employees to ensure the safe and healthy preparation of meals and sanitation techniques to avoid cross-contamination and the spoiling of food and beverages under the direction of the Tundra Grill Chef. The Supervisor will be responsible for coordinating, supervising, and directing all aspects of restaurant and concession operations, while maintaining high quality menu items and service levels. The Supervisor will assist with daily operations, including recruitment, scheduling, cash management and cashout processes, managing and guiding staff, maintaining appropriate inventory and supply levels, and preparing menu items in an efficient manner.

Requirements

Exceptional customer service experience.
Ability to establish and maintain a motivated and dynamic team.
Knowledge of safe and healthy meal preparation and sanitation techniques.
Ability to coordinate, supervise, and direct all aspects of restaurant and concession operations.
Ability to maintain high quality menu items and service levels.
Experience with daily operations including recruitment, scheduling, cash management and cashout processes.
Ability to manage and guide staff.
Ability to maintain appropriate inventory and supply levels.
Ability to prepare menu items in an efficient manner.
Ability to accurately perform all POS transactions and reconcile cash out reports.
Ability to open and close venues securely.
Ability to respond to sales fluctuations and maximize labour dollars.
Ability to ensure cleanliness and productivity during opening and closing.
Ability to create, update and maintain operational manuals.
Ability to complete and submit administrative forms and daily timesheets.
Ability to book and invoice birthday parties.
Adherence to Compass Group Canada and Park Hospitality policies, safety regulations and safe work practices.
Ability to maintain a professional image.
Ability to provide extraordinary experiences to park visitors.
Ability to establish and maintain positive and inclusive relationships with co-workers, volunteers, and visitors.
Commitment to the principles of equity and diversity.
Proven ability to work effectively with a diverse population.

Responsibilities

Prepare and serve quality food & beverage items at various venues including Tundra Grill, Toucan Canteen, Bison Snack Shack, Lyric Stage Canteen, Mini Donut Trailer, Hot Dog Carts and Ice Cream Carts.
Accurately perform all POS transactions, process sales into the cash register system, and be responsible for the reconciliation and submission of all daily cash out reports.
Oversee all restaurant and concession operations.
Open and/or close the restaurant and concession venues ensuring all buildings are secure.
Respond in a timely manner to hourly sales fluctuations and act accordingly to maximize labour dollars.
Supervise the opening and closing times of Operations, as well as cleanliness and productivity.
Responsible for timely reconciliation & submission of all daily cash outs for all outlets.
Working with the Tundra Grill Chef, create, update and maintain printed operational manuals for all procedures for all outlets, including cleaning, maintenance & present instructions.
Ensure all administrative forms are completed and submitted in a timely manner to all employees, including daily timesheets.
Book and invoice birthday parties.
Adhere and comply with all Compass Group Canada and Park Hospitality policies, safety regulations and safe work practices that will ensure a safe work environment.
Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.
Demonstrate the ability to establish and maintain positive and inclusive relationships with co-workers, volunteers, and visitors.
Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.
Perform other related duties and responsibilities as required.