Seasonal Stylist (Alexandria)

gorjana•Alexandria, VA

3d•Onsite

About The Position

The Seasonal Stylist serves as a gorjana brand ambassador in the retail store, wearing and styling the brand’s jewelry while creating an elevated customer experience. The role brings brand awareness, product knowledge, and the art of layering to life through intentional customer service, personalized styling, and authentic sales interactions. The stylist proactively welcomes and assists guests, builds lasting customer relationships, addresses concerns, and supports customer loyalty. They develop expertise in gorjana collections, present personalized styling choices, contribute to team sales, and pursue individual and team performance goals. They also collaborate positively with teammates and leadership, accept feedback, and support a people-first store culture. Daily store responsibilities include using POS technology, maintaining visual and floor standards, restocking, fulfilling BOPIS and SHIPSI orders, receiving shipments, and caring for store equipment. Depending on business needs, the stylist may open or close the store, handle keys and alarm codes, assist with labeling and re-ticketing, conduct cycle counts, execute floorsets, submit floorset photos, manage cash deposits, process warranty returns, and serve as a point of contact for business partners when a manager is absent.

Requirements

Love for the gorjana brand.
Must meet the minimum work age requirement.
Flexibility to work a variety of shifts, including evenings, weekends, or holidays as needed by the business.
Ability to lift or move at least 50 lbs.
Ability to bend, squat, twist, and reach.
Ability to stand and/or walk for at least 6 hours per shift.
Must be legally authorized to work in the country where the store is located.
Ability to open or close the store.

Responsibilities

Proactively welcome guests and provide warm, memorable customer service that builds brand loyalty and lasting relationships.
Represent gorjana as a brand ambassador and share enthusiasm for the brand.
Monitor customers and hold keys to caselines in accordance with best practices and loss-prevention strategies.
Address customer concerns, seek support when needed, and deescalate or report incidents and submit incident reports when asked.
Wear gorjana jewelry and demonstrate gStyle standards by creating jewelry layers that inspire guests.
Develop knowledge of collections and product offerings, and guide guests through informed, personalized styling decisions.
Use product knowledge and intentional language to build customer connections and drive sales authentically.
Work toward individual performance goals, develop sales skills, and participate in team-selling.
Contribute positively to the team, support coworkers and leadership, act on feedback, and follow leadership direction.
Use POS and other technology to support store operations and stay attentive to system updates and timelines.
Maintain store presentation and visual standards, restock merchandise, and complete downtime tasks to support store readiness.
Fulfill BOPIS and SHIPSI orders and assist with receiving weekly allocation shipments.
Follow service standards and policies, and handle and secure team equipment appropriately.
Open or close the store when asked, including taking responsibility for a store key and alarm code.
Assist with labeling or re-ticketing items and other additional store duties as needed.
Conduct weekly cycle counts to maintain inventory accuracy.
Execute monthly floorset directives and submit floorset pictures for corporate approval when asked.
Prepare and handle weekly cash deposits, ensuring funds are counted, balanced, and deposited.
Prepare, document, and send weekly warranty-item returns to the Warehouse.
Contact and work with appropriate business partners for resources and guidance.