Seasonal Student Program - Member Service
AAA Oregon-Idaho•Lake Oswego, OR
•Onsite
About The Position
AAA Oregon/Idaho is partnering with schools across our Portland Metro region on a summer seasonal program for graduating high school seniors and college students. This program offers an opportunity to gain real-world work experience in a fun and energetic call center environment. The Member Service Representative assists AAA members with roadside assistance and membership sales, determining the appropriate level of service, routing calls, and accurately recording information via computer while providing top-quality member service.
Requirements
- High school education or equivalent.
- Strong verbal communication and interpersonal skills.
- Basic proficiency in computer skills required.
Nice To Haves
- Customer service, retail and/or hospitality experience preferred.
- Bilingual (English/Spanish) a plus!
Responsibilities
- Assist AAA members with roadside assistance and membership sales.
- Determine the appropriate level of service.
- Route calls.
- Accurately record information via computer.
- Provide top quality member service.
Benefits
- Holiday and overtime pay
- Complimentary 1-year AAA membership
- Additional $1.50/hr for bilingual Spanish/English speakers
- $250 end-of-season bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
