Go! Seasonal Store Manager

Go! Retail Group•Bozeman, MT
•Onsite

About The Position

As a Seasonal Store Manager, you are responsible for opening and staffing a retail store, driving sales, maintaining visual standards, and ensuring effective operational controls. You create an engaging experience for customers and a rewarding environment for associates while leading a small team. Successful managers are sales-focused, KPI-driven, energetic, and committed to customer service. The role includes hiring, training, scheduling, coaching, and managing seasonal staff; overseeing sales, merchandising, inventory, loss prevention, payroll, and store operations; and ensuring company policies and health and safety requirements are followed. Managers also work with their Area Sales Manager on sales results and employee relations, handle store openings and closings, make daily bank deposits, and maintain positive relationships with mall partners. The position is seasonal and full-time. Weekends and evenings may be needed. Work takes place in a retail store environment, with physical requirements including standing and walking for extended periods, reaching and handling items, and occasionally lifting or carrying up to 50 pounds. The position involves regular interaction with customers and coworkers and typically moderate noise.

Requirements

  • Proven successful experience as a retail store manager with a sales focus.
  • At least 1 year of retail and/or management experience.
  • Demonstrated ability to drive sales.
  • Excellent problem-solving abilities.
  • Ability to create a customer-focused environment.
  • Strong organizational and leadership skills.
  • Good communication and interpersonal skills.
  • Enthusiasm for being an impactful and innovative leader.
  • Self-motivated, passionate, optimistic, and solution-oriented approach to work.
  • High integrity, accountability, reliability, and responsibility; openness to feedback.
  • Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
  • Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
  • Ability to perform basic math functions.
  • Flexibility and ability to thrive in a fast-paced environment.
  • Attention to detail.
  • Ability to occasionally lift or move up to 50 pounds.
  • Required vision includes close, distance, and peripheral vision.
  • Ability to talk and hear regularly, use hands to finger, handle, or feel frequently, and stand, walk, and reach with hands and arms.
  • Ability to meet the listed physical and mental requirements, with reasonable accommodations where applicable.

Responsibilities

  • Celebrate employee performance and sales achievements to support team morale.
  • Address issues arising from staff or customers, including complaints and grievances.
  • Model professional conduct and high performance.
  • Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
  • Stay aware of consumer marketing initiatives and participate in promotions to maximize sales.
  • Provide excellent service and maintain high customer satisfaction.
  • Drive sales and deliver a positive guest experience.
  • Work with the Area Sales Manager to maximize sales results.
  • Merchandise products according to visual direction and standards, and create an active-selling environment.
  • Hire and train a seasonal team to provide outstanding customer service.
  • Manage staff payroll and schedules within the store payroll budget.
  • Monitor employee performance and provide coaching and feedback.
  • Manage talent and work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
  • Make daily bank deposits.
  • Manage store operations, inventory, and loss prevention.
  • Follow company policies and procedures and represent the company positively.
  • Ensure the store meets health and safety regulations and company processes.
  • Assemble the store and manage store openings and closings.
  • Follow mall guidelines and maintain relationships with malls.
  • Collect guest email addresses through text sign-up.

Benefits

  • 401K retirement plan
  • Employee discount
  • Flexible schedule
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