Seasonal Stocker (PT)

Michaels Stores

12d•Onsite

About The Position

This position is responsible for delivering friendly customer service, assisting customers in shopping the store and finding what they need, and ensuring a fast and friendly checkout experience. The role involves completing truck unloading and merchandise duties throughout the store, including maintaining store recovery standards to deliver Brand Promises. The Seasonal Stocker will also participate in truck unloading, stocking, and planogram (POGs) processes, and is responsible for merchandise recovery and maintenance, including the merchandise return/go-back process and general store recovery to ensure a well-merchandised and in-stock store. Additionally, the role involves performing Store In Stock Optimization (SISO) and AD set duties as assigned, supporting shrink and safety programs, and adhering to Standard Operating Procedures (SOPs) and Company programs to ensure compliance. Team members are expected to interact positively and respectfully with others, promote the organization's vision and values, and project a positive image. This role may also involve cross-training in Custom Framing selling and production, and other duties as assigned.

Requirements

Must be at least sixteen (16) years or older
Retail and/or customer service experience preferred

Responsibilities

Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned