Seasonal Service Associate, Part Time - White Plains

Macy's•White Plains, NY
•$17 - $23•Onsite

About The Position

The B-Helpful Professional is an energetic, engaged resource for customers and associates throughout the store. The role supports a quick, seamless, and enjoyable shopping experience by managing an in-store service hub and assisting with Buy Online Pick-up in Store orders, easy returns, tourism information, and appointments for in-store services. The position also involves greeting and engaging customers, using technology, and participating in merchandising and operational requirements.

Requirements

  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and the ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
  • No experience required.

Nice To Haves

  • Candidates with a high school diploma or equivalent are encouraged to apply.

Responsibilities

  • Greet and engage customers, providing genuine and friendly interactions to create an easy, seamless, and enjoyable in-store experience.
  • Manage an in-store service hub and assist customers with Buy Online Pick-up in Store orders.
  • Process easy returns.
  • Provide tourism information.
  • Facilitate appointments for in-store services.
  • Use technology proficiently.
  • Participate in merchandising and operational requirements of the role.

Benefits

  • Performance and referral bonus opportunities
  • Merchandise discounts
  • Inclusive, challenging, and fun work environment
  • Employee Assistance Program with mental health and financial literacy resources
  • Colleague Resource Groups
  • Give-back and volunteer opportunities
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