Seasonal Service Associate, Part Time - Fashion Valley

Macy's•San Diego, CA
•$18 - $24•Onsite

About The Position

The B-Helpful Professional serves as a highly energetic and engaged go-to resource for customers and associates throughout the store. The role supports an easy and enjoyable shopping experience through speed, attention to detail, collaboration, and teamwork. The associate manages an in-store service hub, assisting customers with Buy Online Pick-up in Store orders, processing simple returns, providing tourism information, and arranging appointments for in-store services.

Requirements

  • No experience required.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and the ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
  • Ability to stand or walk for prolonged periods.
  • Ability to reach, crouch, kneel, and stoop; color vision is required.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
  • Ability to frequently lift or move up to 25 pounds.

Responsibilities

  • Greet and engage customers, providing a genuine and friendly interaction to create an easy, seamless, and enjoyable in-store experience.
  • Use technology proficiently.
  • Participate in merchandising and operational requirements of the role.
  • Assist customers with Buy Online Pick-up in Store orders and process easy returns.
  • Provide tourism information and facilitate appointments for in-store services.

Benefits

  • Performance and referral bonus opportunities
  • Merchandise discounts
  • Inclusive, challenging, and fun work environment
  • Employee Assistance Program with mental health and financial literacy resources
  • Colleague Resource Groups and give-back/volunteer opportunities
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