Seasonal Selling Associate (FOH)

Saks • Northbrook, IL

13d • $18 - $22 • Onsite

About The Position

Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations. The company aims to create 'Neiman Marcus magic' through exceptional customer experiences. As a Seasonal Selling Associate, you will enhance the client experience during the busy holiday season, reporting to a Sales Manager. The team operates with a people-first mentality and ensures exceptional customer service.

Requirements

• Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services.
• Familiar with and able to use retail and mobile technologies.
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays.

Responsibilities

• Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs.
• Serve in different areas of the store based on business needs.
• Process efficient Point of Sale transactions as needed.
• Efficiently and graciously handle escalated issues by connecting the customer with a member of the management team.
• Demonstrate follow-up on customer requests, questions, and needs.
• Support BOPIS and Curbside pickup, and Alterations (online and pickups) in partnership with the Operations team and Managers on duty.
• Partner to support Fitting Room Experiences when needed.
• Look for opportunities to enhance the client experience by introducing services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery.

Benefits

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• An amazing employee discount

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed