Seasonal Security Team Member at The Wilds

Columbus Zoo Family of ParksCumberland, OH
2d

About The Position

Join The Wilds as a Seasonal Security Team Member, where you’ll play a critical role in ensuring the safety and security of guests, team members, property, and wildlife. This role blends guest service, emergency response, and field operations to support a safe and positive experience throughout the property. Join The Wilds as a Seasonal Security Team Member, where you’ll play a critical role in ensuring the safety and security of guests, team members, property, and wildlife. This role blends guest service, emergency response, and field operations to support a safe and positive experience throughout the property.

Requirements

  • High school diploma or equivalent required.
  • Strong emergency‑response skills, including CPR, AED operation, and (if certified) EMT‑level medical response.
  • Strong communication skills (verbal and written).
  • Ability to handle confidential information discreetly.
  • Independent decision making and problem-solving skills.
  • Positive, professional attitude with strong customer service skills.
  • Ability to balance multiple tasks in a fast-paced environment.
  • Ability to work in all weather conditions (heat, rain, cold).
  • Ability to work flexible schedules, including weekends, evenings, and holidays.
  • Ability to stand, walk, or drive for extended periods.
  • Ability to lift and transport basic security or medical equipment as needed.
  • Must be 21 years or older.
  • Must use and maintain all safety equipment designated for the position.
  • Possession of a valid state issued driver’s license with a good driving record.
  • Successfully complete a pre-employment drug screening and background check.
  • Subject to Drug Free Workplace Policy, BMV check, and Criminal Background Check.

Responsibilities

  • Provide assistance to guests with safety concerns, directions, and general information.
  • Direct traffic and assist lost guests as needed.
  • Operate The Wilds’ radio system and assist other departments as needed.
  • Patrol The Wilds’ property, parking lots, and buildings during open and closed hours.
  • Operate vehicles to patrol and respond to incidents across The Wilds’ property, ensuring quick and effective coverage.
  • Secure buildings and property, including locking doors, arming/unarming alarms, and securing gates.
  • Deliver deposits from The Wilds to financial institutions.
  • Respond to medical emergencies and administer CPR and AED care until medical personnel arrive.
  • Identify and report safety hazards, suspicious activity, or operational concerns to management.
  • Maintain safety and compliance by following all emergency response and operational procedures.
  • Complete and maintain reports, including daily duty logs, incident reports, first aid records, and other security documentation.
  • Communicate clearly and professionally with team members, supervisors, and external responders.
  • Use, maintain, and care for all designated safety equipment.
  • Perform additional duties as assigned to support safety and daily operations.
  • Support The Wilds, Columbus Zoo and Aquarium, Safari Golf Club, and Zoombezi Bay by promoting mission aligned behavior and professionalism.
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