Seasonal Housekeeping at The Wilds

Columbus Zoo Family of Parks•Cumberland, OH

13d

About The Position

Help create a clean, welcoming, and memorable environment for every guest at The Wilds. As a Seasonal Housekeeper, you’ll play a key role in maintaining cabins, guest facilities, restrooms, and common spaces while supporting our mission of conservation, guest care, and exceptional hospitality.

Requirements

Must be 16 years or older.
Possession of a valid state-issued identification.
Ability to work outdoors and indoors in varying weather conditions.
Positive, professional attitude and teamwork mentality.
Good communication skills, both verbal and written.
Ability to interact professionally with guests while working in lodging environments.
Strong attention to detail and organizational skills.
Ability to adapt in a fast‑paced work environment.
Ability to prioritize multiple cleaning assignments efficiently.
Ability to follow safety procedures and cleaning protocols
Ability to lift, push, or pull up to 25–35 lbs.
Ability to stand, walk, bend, and perform repetitive motions for extended periods.
Comfortable using basic cleaning tools (vacuum, mop, broom, etc.).
Successfully complete a pre-employment drug screening and background check.
Subject to the Drug-Free Workplace Policy, BMV Check, and Criminal Background Check
This position is not eligible for overtime pay.

Responsibilities

Clean and prepare guest cabins, restrooms, and facilities following established Wilds cleanliness standards.
Ensure all guest areas are stocked with appropriate supplies (linens, toiletries, paper products).
Maintain cleanliness of lodging common areas, gift shop restrooms, and public spaces as assigned.
Ensure rooms and common areas meet appearance, sanitation, and safety expectations before guest use.
Wash, dry, fold, and organize linens and laundry as assigned.
Maintain and transport housekeeping carts, ensuring adequate supply levels throughout shifts.
Assist with inventory rotation and proper storage of supplies and equipment.
Follow all cleaning procedures and chemical safety guidelines according to training and manufacturer instructions.
Report maintenance issues, damage, or safety hazards promptly to the appropriate supervisor.
Maintain secure and responsible key handling at all times.
Work collaboratively with Facilities, Guest Services, and Visitor Operations teams to support daily needs.
Communicate effectively via two‑way radio as required.
Strive to further the mission of The Wilds and support the Columbus Zoo Family of Parks.