Seasonal Sales Support - Legacy West

Tiffany & Co.Plano, TX
Onsite

About The Position

Seasonal Team Members at Tiffany & Co. are crucial in representing the brand during the holiday season. They are expected to be excellent communicators and positive brand ambassadors, ensuring clients have memorable experiences. This role involves embodying the Tiffany brand in every client interaction and contributing to the creation of legendary beauty with freedom, wit, and joy.

Requirements

  • Ability to work non-traditional business hours including nights, weekends, and holidays.
  • Previous retail, luxury retail, or client-related experience (e.g., hospitality).
  • Strong communication skills, both verbal and written.
  • Client service skills.
  • Ability to prioritize while balancing multiple tasks.
  • Capability to work with a diverse client base.
  • Ability to work in a fast-paced, changing environment.
  • Authorization to work in the United States or the country where the position is based.

Responsibilities

  • Act as an effective brand ambassador, ensuring clients are warmly welcomed, assisted appropriately, and have a memorable experience aligned with the Tiffany brand.
  • Enhance the client experience through hospitality and store amenities to foster personalized interactions, aiming to positively influence both sales and service.
  • Provide assistance at the engraving station, if applicable.
  • Accurately manage the floor waiting list, if applicable.
  • Maintain the hospitality area, ensuring it is fully stocked, orderly, and clean.
  • Communicate any potential service issues with waiting clients to management.
  • Support the sales team with tasks such as boxing and wrapping items, replenishing POS and gifting supplies, maintaining neatness and organization of POS stations and sales floor areas, and performing all POS functions post-purchase.
  • Assist the operations team with operational policies, procedures, and after-sales servicing to ensure optimal store operations.
  • Support with inventory and special projects as needed.
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