Seasonal Sales Associate-760 Elkhart, IN 46514

Five Below • Elkhart, IN

5d • Onsite

About The Position

Five Below is hiring a part-time Seasonal Sales Associate to provide customer service and support sales during the busy holiday season, from October through January. The role involves helping customers find products, sharing product knowledge, supporting promotions, keeping merchandise organized and stocked, resolving customer concerns, and providing a smooth checkout experience. Associates work collaboratively to support store and company goals. Additional responsibilities may be assigned by the Store Manager according to store needs.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and possibly overnight shifts; travel may be required.
• Comfortable using or willing to learn technology such as computers, cash registers, handheld devices, phones, walkies, and mobile devices.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders to retrieve and put away stock.
• Able to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Able to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to frequently move across the sales floor and between the sales floor and stock room to assist customers and handle merchandise.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and promptly assist customers, including handling multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, make recommendations, and suggest additional purchases while staying informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions using product knowledge, including turning returns into exchanges when possible.
• Communicate merchandise restocking and service needs, as well as customer feedback, to management.
• Collaborate with the team to achieve store and company objectives and maintain a positive, productive work environment.
• Perform additional responsibilities as determined by the Store Manager based on store needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed