Seasonal Sales Associate-185 Settlers Ridge, PA 15205

Five Below • Pittsburgh, PA

3d

About The Position

Five Below is seeking a Seasonal Sales Associate to provide outstanding customer service and help drive sales during the busy holiday season, October through January. The role is part-time and temporary. Associates welcome and assist customers, share product knowledge, promote merchandise and store events, maintain organized and well-stocked merchandise, address customer concerns, and support smooth checkout experiences. They work with the team to meet store and company goals and communicate customer feedback and store needs to management. Additional responsibilities may be assigned by the Store Manager according to store needs.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, and weekend shifts; schedules may include overnight shifts and travel as required.
• Comfortable using or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and the ability to engage with customers.
• Able to handle customer interactions and potential issues or concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Frequently able to remain stationary in an upright position for 80% of the time.
• Frequently able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Frequently able to climb and descend ladders to retrieve and put away stock.
• Frequently able to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently able to move across the sales floor and between the sales floor and stock room to assist customers and retrieve or put away merchandise.
• Frequently able to communicate and exchange accurate information with customers by telephone and face-to-face, as well as with managers and coworkers.

Responsibilities

• Greet and acknowledge customers promptly, assist them, and handle multiple customer interactions efficiently.
• Assess customer needs, provide product knowledge, answer questions, direct customers to merchandise, make recommendations, and use suggestive selling.
• Stay informed about product availability and promote current store events, promotions, and special activities.
• Address customer issues courteously and use product knowledge to offer alternatives, seeking exchanges instead of returns when possible.
• Inform management about restocking needs, service requirements, and customer feedback in a timely manner.
• Collaborate with the team to support store and company goals and maintain a positive, productive work environment.
• Keep merchandise organized and the sales floor well-stocked, and provide seamless checkout experiences at the register.
• Perform additional responsibilities assigned by the Store Manager based on store needs.

Benefits

• The posting directs applicants to a benefits site to learn about available health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed