Seasonal Sales Associate-185 Settlers Ridge, PA 15205

Five Below • Pittsburgh, PA

1d • Onsite

About The Position

Five Below is seeking a part-time Seasonal Sales Associate to provide outstanding customer service and support sales during the busy holiday season, from October through January. The role is centered on helping customers, keeping merchandise organized and the sales floor well-stocked, and providing a smooth checkout experience. The associate works with the store team to meet company goals and maintain a positive, productive environment. The job description is not all-inclusive; the Store Manager may assign additional responsibilities based on store needs.

Requirements

• At least 16 years old.
• Available to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
• Comfortable using or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to identify and understand email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders to retrieve and put away stock.
• Able to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Able to frequently move across the sales floor and between the sales floor and stock room.
• Able to frequently operate cash registers, computers, handheld devices, phones, walkies, and mobile devices.

Responsibilities

• Greet and promptly assist customers, including handling multiple customers efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer solutions, including seeking exchanges instead of returns when possible.
• Communicate merchandise restocking and service needs, along with customer feedback, to management in a timely manner.
• Collaborate with the team to achieve store and company goals and contribute to a positive work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed