Seasonal Sales Associate

Retail Stores•Cumberland, MD

About The Position

The Seasonal Sales Associate assists customers and helps maintain the store’s appearance. The role is responsible for customer service, merchandising, and store maintenance. It is a temporary position designated for company-identified seasonal periods to support increased business during high-volume times of the year. The role involves greeting customers, operating the register, answering questions about promotions and advertisements, supporting donation programs, maintaining the front end, assisting with truck receiving and merchandising, and keeping the store clean and recovered. Associates are expected to work collaboratively and treat customers and coworkers with courtesy, dignity, and respect. The position requires regular evening, weekend, and holiday availability and includes physical tasks such as lifting, carrying, pushing, pulling, standing, bending, and occasional ladder climbing. New-hire starting pay is $15.25–$16.25 per hour, with actual pay dependent on location and other relevant factors.

Requirements

  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to communicate effectively.
  • Ability to preserve confidentiality of information.
  • Accuracy and attention to detail.
  • Ability to organize and prioritize varied tasks and activities and work within strict timeframes and deadlines.
  • Outstanding interpersonal and listening skills.
  • Positive attitude and ability to interact well with customers and Associates.
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods.
  • Ability to bend and twist frequently.
  • Ability to grip, reach, and pinch with arms and hands frequently.
  • Ability to squat, kneel, balance, and climb ladders occasionally.
  • Ability to see, hear, and speak regularly.
  • Ability to remain alert and work safely.

Responsibilities

  • Greet and acknowledge customers as they enter and exit the store and approach the front end.
  • Operate the register accurately and efficiently.
  • Know promotions and advertisements to answer customer questions and assist with selling products.
  • Support Ollie’s Army and other donation programs throughout the year.
  • Maintain a neat and organized front-end work area.
  • Assist with receiving truck deliveries, pricing items, merchandising products, and recovering the store.
  • Communicate customer needs to Team Leaders when necessary.
  • Maintain the cleanliness of the overall store.
  • Complete additional responsibilities or duties as assigned.

Benefits

  • 20% Associate discount on all Ollie’s purchases
  • Strong career growth and talent development culture
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