Seasonal Sales Associate

Pacsun Careers•Aurora, IL

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends. The role also involves completing initiatives and tasks assigned by the leadership team, contributing positively to the store team, and consistently providing an exceptional customer experience. The associate delivers engaging and authentic customer service, supports sales and operational goals, executes visual and digital sales initiatives, and helps maintain store organization, cleanliness, and safety. The role requires compliance with company policies and loss-prevention procedures, collaboration with store leadership, and a willingness to learn about products and trends. This is a part-time seasonal position requiring flexibility to work 10–40 hours per week, including weekends, nights, and peak holiday periods. Physical demands include lifting and moving items, standing or sitting for extended periods, climbing ladders, and moving around sales-floor, stockroom, and office areas.

Requirements

Passion for products, brands, fashion, and trends.
High school diploma or equivalent preferred.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 10–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly and to sit, stand, walk, handle or feel objects, reach, twist, or squat.
Ability to maneuver around sales-floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to company policies and procedures, seek solutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment through core-value behaviors.
Follow Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.