Seasonal Sales Associate

Michael Kors•Ledyard, CT

About The Position

The Seasonal Sales Associate achieves sales goals and develops lasting client relationships by providing the highest level of customer service and complying with company policies, procedures, and directives. The role represents the brand, maintains knowledge of merchandise and fashion trends, and supports sales-floor, inventory, and point-of-sale operations. The position is part-time. Relevant experience of one year is required, along with a high school education or equivalent.

Requirements

  • High school education or equivalent.
  • One year of relevant experience.

Responsibilities

  • Meet sales goals and use elevated sales and service standards to maximize sales performance.
  • Demonstrate in-depth knowledge of merchandise and maintain an interest in the fashion industry and market trends.
  • Monitor sale details, including shipping, alterations when applicable, and special requests, to ensure customer satisfaction.
  • Comply with sales-related policies and procedures and represent the brand appropriately.
  • Provide the highest level of customer service; build and maintain repeat clientele using the client book.
  • Resolve client problems and complaints quickly and effectively.
  • Keep the selling floor and merchandise neat, organized, and stocked.
  • Assist with maintaining inventory in the stockroom and on the selling floor, and participate in inventories.
  • Comply with point-of-sale policies and procedures and properly execute relevant register functions.
  • Adhere to the work schedule, including time and attendance requirements.
  • Participate in relevant training and development seminars, programs, and meetings as directed by store management.
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