Seasonal Sales Associate-582 Lansing West, MI 48917

Five Below•Lansing, MI
•Onsite

About The Position

Five Below is hiring a part-time Seasonal Sales Associate for its holiday season, October through January. The role focuses on delivering outstanding customer service and driving sales by helping customers, maintaining organized and well-stocked merchandise, and providing smooth checkout experiences. The position is hourly and starts at $13.73.

Requirements

  • At least 16 years old.
  • Available to work a flexible schedule.
  • Comfortable using technology or willing to learn, including computers, cash registers, hand-held devices, and mobile devices.
  • Good communication skills and the ability to engage with customers.
  • Able to handle customer interactions and concerns courteously and professionally.
  • Able to use basic information-gathering skills to solve problems.
  • Able to learn procedural knowledge through on-the-job training.
  • Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.

Responsibilities

  • Greet and promptly assist customers, including managing multiple customer interactions efficiently.
  • Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
  • Use suggestive selling and stay informed about product availability.
  • Inform customers about store events, promotions, and special activities.
  • Address customer concerns and offer solutions, including turning returns into exchanges when possible.
  • Communicate merchandise restocking needs, service requirements, and customer feedback to management.
  • Collaborate with the team to support store and company goals and maintain a positive, productive work environment.
  • Perform additional responsibilities assigned by the Store Manager according to store needs.

Benefits

  • The job posting refers applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefits are not listed.
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