Seasonal Sales Associate

Lands' End • Burlington, MA

3d

About The Position

As a Seasonal Sales Associate, you are part of a team representing Lands' End to customers through exceptional, professional, courteous, and helpful service. The role enhances the customer experience and drives profitable sales through product expertise and advanced selling skills. Sales Associates also help ensure that store and visual brand standards are met.

Requirements

• Excellent selling skills.
• Strong verbal and written communication skills, including the ability to communicate effectively with team members and other stakeholders.
• Ability to inspire, motivate, and lead a team to achieve goals.
• Ability to follow written and verbal instructions and meet project or task deadlines.
• Strong decision-making and strategic-thinking skills.
• Excellent organizational and time-management skills, including the ability to prioritize tasks and meet deadlines.
• Ability to receive feedback and take action when appropriate.
• Ability to adhere to Lands' End's Attendance program.
• Flexible and adaptable to change.
• Ability to sit for long periods of time.
• Ability to lift up to 40 lbs.

Nice To Haves

• Previous retail experience is strongly preferred.
• A high school diploma or equivalent is preferred but not required.
• Knowledge of Lands' End merchandise is strongly preferred.

Responsibilities

• Drive sales using approved consultative selling practices to identify customer needs and provide appropriate solutions, including suggesting outfits and related items, providing fitting room assistance, and participating in customer outreach.
• Provide a high degree of customer service by greeting customers courteously and conversationally, adjusting attention to store traffic, and suggesting solutions based on customer interests and needs.
• Use knowledge of Lands' End website navigation to help customers find products that are unavailable in the store.
• Efficiently process sales, returns, exchanges, and other transactions using the POS and online system according to authorized procedures.
• Maintain knowledge of Lands' End products and services and current fashion trends to enhance customer service and generate sales.
• Perform markdowns and other promotional activities as needed.
• Replenish stock and adhere to visual brand standards.
• Work varied hours with flexibility to support business needs.

What This Job Offers

• Education Level: No Education Listed