Anthropologie Seasonal Sales Associate

Urban Outfitters•Burlington, MA

5d•Onsite

About The Position

A Seasonal Sales Associate contributes to driving sales by providing each customer with a genuine and unique experience. The role engages customers in personalized conversations, supports selling across the sales floor, and uses technology to complete transactions, locate products, and place orders for items unavailable in the store. The associate also collaborates with peers, shares product knowledge and trends, supports shipment and omni order fulfillment, and maintains the store’s visual and operational standards while keeping the focus on customers.

Requirements

Experience in customer service.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Nice To Haves

Anthro brand fan.

Responsibilities

Initiate genuine, personalized conversations so customers feel welcome, heard, and valued.
Connect with multiple customers on the sales floor and share product suggestions.
Use technology to transact in the moment, find sizes and colors, and place orders for items unavailable in store.
Build productive relationships with peers, ask for support when needed, and help others.
Participate in sharing product knowledge, current trends, and personal styling priorities.
Contribute to positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
Share insights and feedback about the customer and employee experience with Store Leadership.
Understand how service and selling on each shift contribute to the store’s business.
Support shipment processes, build awareness of new and restocked products, and contribute to omni order fulfillment while maintaining floor stock levels.
Maintain Anthropologie’s visual and operational standards and stay current on merchandising updates.