About The Position

The LEGO Group is seeking a Seasonal Sales Associate (Brick Specialist) to join their team. This role focuses on providing an exceptional guest experience in LEGO® stores, ensuring a clean and visually appealing environment, and efficiently managing stockroom operations. The position involves customer engagement, utilizing promotional materials and loyalty programs, and resolving customer issues under management guidance.

Requirements

  • Prior experience
  • Skills
  • Expertise
  • Ability to perform all cash register functions
  • Ability to learn and execute LEGO® Brand Retail visual standards
  • Ability to know and abide by all safety regulations
  • Ability to notify management of potential shortage situations
  • Ability to resolve customer issues
  • Ability to report challenging situations to manager
  • Ability to use promotional materials
  • Ability to use loyalty programs

Nice To Haves

  • High engagement with children (for candidates offered positions requiring this)

Responsibilities

  • Ensure a signature experience for every guest by greeting them, performing cash register functions, and maintaining a professional, gracious, friendly, and engaging manner.
  • Provide a clean, safe, and visually stimulating environment by performing daily cleaning duties, maintaining store displays, and executing LEGO® Brand Retail visual standards.
  • Safely and efficiently operate the store stockroom, assist in receiving merchandise, maintain the stockroom to LEGO® Brand Retail standards, abide by safety regulations, and notify management of potential shortage situations.
  • Resolve customer issues and report challenging situations to the manager.
  • Engage with customers.
  • Utilize promotional materials and loyalty programs.

Benefits

  • Enhanced paid leave options for family care
  • Life and disability insurance
  • Resources and benefits to nurture physical and mental wellbeing
  • Opportunities to build community and inspire creativity
  • Generous colleague discount from day 1
  • Bonus scheme when goals are reached and eligible
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