Seasonal Retail Support Associate

Duluth Trading Company•Wixom, MI
•$15 - $16

About The Position

The Seasonal Retail Support Associate supports store operations by managing stockroom inventory, fulfilling customer orders, replenishing merchandise, and helping the sales team maintain product availability. The role focuses on keeping the stockroom organized and safe so the store can provide a strong customer experience. Prior experience handling freight and picking omnichannel orders, including delivery and buy-online-pick-up-in-store orders, is a plus. The position also requires following company safety, merchandising, and cleanliness policies and completing other duties as directed by management.

Requirements

  • High school diploma or equivalent.
  • Authorized to work in the United States without sponsorship.
  • Customer-centric approach.
  • Takes pride in work and demonstrates ownership in the store.
  • Operates with integrity and trust.
  • Excellent communication and listening skills.
  • Ability to collaborate and function as part of a team.
  • Ability to stand or walk for up to eight hours a day.
  • Frequent reaching, bending, and twisting below the waist and above the shoulders; repetitive hand-to-finger motions and reaching with hands and arms.
  • Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, especially in stockroom areas.
  • Use a computer or handheld device up to 60% of the workday.

Nice To Haves

  • Retail experience.
  • Experience handling freight and picking omnichannel orders for delivery and buy-online-pick-up-in-store orders.
  • Organization and a sense of urgency.

Responsibilities

  • Unload, sort, and process freight shipments, managing merchandise from delivery through the stockroom and sales floor.
  • Pick, pack, and process customer orders, including online orders for in-store pickup and orders shipped directly from the store.
  • Maintain a clean, safe, and organized stockroom.
  • Replenish merchandise on the sales floor and help the store team locate products.
  • Collaborate with sales associates by maintaining product availability and communicating about new arrivals and stock levels.
  • Follow company policies and standards for safety, merchandising, and cleanliness.
  • Perform other duties as directed by management.

Benefits

  • 40% employee discount
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