Seasonal Retail Sales Associate, Winter Garden Village

Macy's•Winter Garden, FL
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge and personal engagement, you build trust, meet sales goals, and encourage customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, popular items, trends, and promotions, and prepare the sales floor for customers. During the day, they welcome and assist customers, maintain merchandise and displays, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits and close customer interactions with attentive service. Colleagues support one another, collaborate to serve customers and communities, and work to improve their individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology required to perform job functions.

Responsibilities

  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Understand customers’ needs and offer personalized product and service recommendations.
  • Work toward daily sales goals and use effective selling behaviors to drive results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Help keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share the benefits of the Loyalty program and provide attentive service through the end of each customer interaction.
  • Collaborate with teammates and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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