Seasonal Retail Sales Associate, Winter Garden Village

Macy's•Winter Garden, FL
•$16 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach on the sales floor and in the fitting room, you help make visits memorable, meet sales targets, build trust, and inspire customer loyalty. The role focuses on customer service and selling rather than being only a cashier. You help maintain a clean, organized, inviting shopping space while supporting customers, teammates, and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities; able to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology needed for job functions, including handheld equipment and cash registers.

Responsibilities

  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers, make eye contact, and have friendly, personal conversations to build customer relationships.
  • Understand customer needs and provide personalized product and service recommendations.
  • Work toward daily sales goals and achieve individual and store results through customer engagement and selling behaviors.
  • Maintain a clean, organized, and shoppable sales floor; merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise to be returned to vendors.
  • Update signs and pricing.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely at the end of their visit.
  • Collaborate with and support teammates with honesty, care, and collaboration.
  • Use electronic devices and technology, including handheld equipment and cash registers, and process register transactions.
  • Maintain regular, dependable attendance and punctuality.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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