Seasonal Retail Sales Associate

the LEGO Group•Retail Store Lakeside Mall, LA
•$17 - $19

About The Position

The Seasonal Retail Sales Associate helps create a signature experience for every guest at a LEGO® store. The role includes greeting guests, performing cash register functions, and maintaining a professional, gracious, friendly, and engaging manner. Associates help keep the store clean, safe, and visually stimulating by carrying out daily cleaning duties, maintaining displays, and learning and following LEGO® Brand Retail visual standards. They also assist with merchandise receiving, maintain the stockroom to LEGO® Brand Retail standards, follow safety regulations, and notify management of potential shortages. The position involves resolving customer issues, escalating challenging situations to a manager, engaging customers, using promotional materials and loyalty programs, and typically handling assigned store operational tasks. The position is seasonal and offers an hourly wage of $17.25–$18.75. The LEGO Group describes family care leave, life and disability insurance, wellbeing resources and benefits, a colleague discount, and an eligibility-based bonus scheme. The workplace is the office, store, or factory specified in the advert. The posting describes a hybrid work model that may allow working from home up to two days per week, with applicability to this role discussed with the People Leader.

Responsibilities

  • Greet every guest and provide a professional, gracious, friendly, and engaging experience.
  • Perform all cash register functions.
  • Carry out daily cleaning duties and maintain store displays and a clean, safe, visually stimulating environment.
  • Learn and execute LEGO® Brand Retail visual standards.
  • Assist with receiving merchandise and safely and efficiently operate and maintain the stockroom to LEGO® Brand Retail standards.
  • Follow safety regulations and notify management of potential shortage situations.
  • Resolve customer issues and report challenging situations to a manager.
  • Engage with customers and use promotional materials and loyalty programs.
  • Typically handle assigned store operational tasks.

Benefits

  • Enhanced paid family care leave options.
  • Life and disability insurance coverage.
  • Resources and benefits supporting physical and mental wellbeing, community, and creativity.
  • Colleague discount from day one.
  • Bonus scheme when goals are reached, if eligible.
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