Seasonal Retail Sales Associate, Prince Kuhio Plaza

Macy's•Hilo, HI
•$18 - $22•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Working on the sales floor or in the fitting room, you use product knowledge and a personal approach to create memorable experiences, build trust, meet sales targets, and inspire customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. Throughout the day, they welcome customers and build relationships, maintain a shoppable space through merchandising and other tasks, share loyalty-program benefits, and support one another through honest, caring collaboration. The role involves striving to improve, achieving sales goals, and contributing to individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Understand customer needs and provide personalized recommendations about products and services.
  • Work toward sales goals by engaging customers and using effective selling behaviors.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts, process damages and testers, return selected merchandise to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them for their purchases.
  • Collaborate with colleagues to support customers and the community.
  • Use electronic devices and technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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