Seasonal Retail Sales Associate, Prince Kuhio Plaza

Macy's•Hilo, HI

2d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and build trust and loyalty while working toward sales goals. The role includes helping customers on the sales floor and in fitting rooms, maintaining a clean, organized, inviting shopping environment, and contributing to team and store results. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Welcome customers and create friendly, personal conversations that build customer relationships.
Understand customer needs and recommend relevant products and services.
Work toward daily sales goals through customer engagement and effective selling behaviors.
Learn about new arrivals, top-selling products, trends, promotions, and sales goals.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
Collaborate with colleagues and contribute to individual and store results.
Use registers and handheld equipment to process transactions and perform job functions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.