Seasonal Retail Sales Associate, Peachtree Mall

Macy's•Columbus, GA
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You work on the sales floor and in fitting rooms, using product knowledge and a personal approach to build trust, meet sales goals, and inspire customer loyalty. The role emphasizes selling and customer engagement rather than cashiering alone. You also help keep the shopping space clean, organized, and inviting. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability. Macy’s describes its work environment as dynamic and inclusive, with opportunities for learning, leadership development, colleague community groups, and volunteering. The job description notes that it is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to handle electronic devices.
  • Ability to stand for at least two consecutive hours.
  • Ability to lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs and provide personalized product and service recommendations.
  • Drive sales performance by meeting selling goals through customer engagement and smart selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share Loyalty program benefits and ensure customers have what they need before ending the interaction with a sincere thank-you.
  • Support teammates with honesty, care, and collaboration.
  • Pursue continuous improvement, take pride in work, and learn from colleagues to contribute to individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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