Filson Seasonal Retail Sales Associate - Naperville

Filson•Naperville, IL
•$17 - $19•Onsite

About The Position

Filson is seeking a Seasonal Retail Sales Associate to support the team during peak business times for a temporary predetermined amount of time. This role will contribute to store business through personal selling achievements and by assisting with day-to-day operations. The Filson brand is built on a reputation of excellent product quality, performance, and associate knowledge. This position is crucial for providing exceptional customer service and fostering team empowerment.

Requirements

  • Passionate about helping others, guest facing service mentality.
  • Experience in guest facing service preferred.
  • Has personal time management skills.
  • Strong communication, both written and verbal skills.
  • Dependable Team player.
  • Curious, friendly, outgoing, positive and optimistic.
  • Flexible and adaptable to a high-change environment.
  • Must be available the week and weekend of Thanksgiving and Christmas week leading into the New Year.
  • Must be available to work weekends, holidays, and extended hours as needed.
  • Confident, not afraid to insert yourself in new situations.
  • Interest in fashion, technical gear, and/or outdoor lifestyles.
  • Must be 18+ yrs old.
  • Able to stand for 8 hours.
  • Able to lift and carry 30 pounds, as needed.
  • Able to reach overhead, as needed.
  • Able to pull clothing and luggage from shelves.
  • Able to bend, kneel, or stoop.

Responsibilities

  • Ensure consistent Filson Way Guest Experience standards are met.
  • Ensure Visual and Operational Standards are met.
  • Greeting guests, answering phones, engaging guests daily.
  • Gift Wrapping, as needed.
  • Support the team during peak holiday months, November - January.
  • Achieve daily and weekly selling goals.
  • Occasionally support store events (in-store or offsite) outside of store posted operating hours, if needed.
  • Keeping all areas of the store clean, presentable, and stocked; perform duties related to opening and closing the store.
  • Processing shipments, packing orders and other operational requirements as needed, including refilling sizes and backstock.
  • Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within.
  • Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within.
  • Availability to include either/and/or days, nights and weekends as needed for the business.
  • Must be available to work during the weeks of Thanksgiving and Christmas.
  • Other duties assigned as needed.

Benefits

  • Employee discount in-store on most Filson products
  • Opportunity to achieve 2026 monthly bonus (Oct - Dec 2026 only) while in good standing
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