Seasonal Retail Sales Associate, Castleton

Macy's•Indianapolis, IN
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, and use product knowledge and customer engagement to achieve sales goals and build loyalty. The role includes helping maintain a clean, organized, inviting, and shoppable sales floor, and is about more than cashiering. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling products, and staying informed about trends and promotions. They welcome customers, build relationships through friendly conversations, merchandise new receipts, process damages and selected returns to vendors, update signs and pricing, and assist with merchandise moves. They also share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. Teamwork, continuous learning, and improving individual and store results are important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement and selling.
  • Welcome customers and create friendly, personalized conversations and relationships.
  • Understand customer needs and recommend relevant products and services.
  • Drive sales performance and meet daily sales goals through customer engagement and effective selling behaviors.
  • Maintain a clean, organized, inviting, and shoppable sales floor.
  • Merchandise new receipts, process damages and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits and ensure customers have what they need before providing a sincere thank-you.
  • Support teammates with honesty, care, and collaboration.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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