Seasonal Retail Sales Associate, Castleton

Macy's • Indianapolis, IN

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and help build customer trust and loyalty. You also help keep the shopping space clean, organized, and welcoming.

Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, best-selling products, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build friendly customer relationships, maintain a shoppable space by merchandising new merchandise and supporting merchandise moves, process damages, testers, and vendor returns, and update signs and pricing. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role emphasizes teamwork, dependability, continuous improvement, and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to stand for at least two consecutive hours.
• Ability to lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide welcoming, personalized customer service and product recommendations.
• Engage customers and use smart selling behaviors to achieve daily sales goals.
• Build customer relationships and encourage loyalty by sharing loyalty program benefits.
• Prepare for the day by reviewing sales goals, new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor clean, organized, and ready for customers.
• Merchandise new receipts and support merchandise moves.
• Process damages, testers, and selected merchandise returns to vendors.
• Update signs and pricing.
• Work collaboratively with colleagues to support customers and store results.
• Close customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed