Seasonal Retail Sales Associate, Brea

Macy's•Brea, CA

2d•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and effective selling behaviors. The role involves more than cashiering: you help create customer loyalty and ensure the shopping space is clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and getting the sales floor ready. During customer interactions, they offer a warm welcome and friendly, personal service. They also maintain a shoppable space by merchandising new receipts, processing damages and items for return to vendors, updating signs and pricing, and supporting merchandise moves. Colleagues share loyalty program benefits, help customers complete their shopping, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices and technology, including handheld equipment and cash registers, and process register transactions.
Ability to stand for at least two consecutive hours.
Ability to lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology to perform job functions.

Responsibilities

Engage customers with warm, personalized service and understand their needs.
Recommend relevant products and services using product knowledge and current information about trends, promotions, and new arrivals.
Work toward daily sales goals and contribute to individual and store results.
Help keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and select merchandise for return to vendors.
Update signs and pricing.
Share the benefits of the Loyalty program and help customers complete their shopping experience.
Collaborate with colleagues to support customers and the team.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice