Seasonal Retail Sales Associate, Willowbrook Mall - TX

Macy's•Houston, TX

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create positive holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services. Through product knowledge and customer engagement, you work toward sales goals, build trust, and encourage customer loyalty. The role includes helping maintain a clean, organized, inviting, and shoppable sales floor.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology needed to perform job functions, including handheld equipment and cash registers.

Responsibilities

Welcome customers and create friendly, personal conversations to build customer relationships.
Understand customer needs and provide personalized product and service recommendations.
Work toward daily sales goals through customer engagement and effective selling behaviors.
Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
Maintain a clean, organized, and shoppable sales floor.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Share the benefits of the Macy’s Loyalty program and thank customers for their visits.
Collaborate with colleagues and support one another in serving customers and communities.
Use handheld equipment and cash registers to process transactions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.