Seasonal Retail Sales Associate, Mall of New Hampshire
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor and in fitting rooms. You use product knowledge and customer engagement to achieve sales goals, build trust, and inspire loyalty. You also help maintain a clean, organized, and inviting shopping environment. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals, popular products, trends, and promotions, and get ready to engage customers. Throughout the day, they greet customers and build relationships, maintain merchandise presentation and pricing, process damages and selected merchandise returns to vendors, and support merchandise moves. Colleagues share loyalty program benefits, ensure customers have what they need, and provide a sincere closing interaction. They collaborate with teammates, take pride in their work, strive to improve, and contribute to individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers with warm, personalized service and identify their needs.
- Recommend products and services using product knowledge, and work toward daily sales goals.
- Build customer relationships and encourage loyalty through customer engagement and selling behaviors.
- Prepare and maintain a clean, organized, and shoppable sales floor.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing.
- Share loyalty program benefits and provide customers with a helpful, sincere closing interaction.
- Support teammates through honest, caring, and collaborative work.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
