Seasonal Retail Sales and Recovery Associate, Colonie Center

Macy's • Albany, NY

11h • $16 - $20 • Onsite

About The Position

As a Retail Sales & Recovery Colleague, you’re at the heart of creating a welcoming shopping experience through genuine hospitality and keen attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is always customer-ready. Your friendly and approachable attitude fosters a warm environment that invites customers to return, while supporting your team in achieving sales goals through consistent, high-quality service.

Requirements

• Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague
• Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; can work on your own but are great with team dynamics
• Can handle electronic devices with no problem

Responsibilities

• Start each day energized and prepared - wearing their name badge, saying hello to their coworkers, making sure the sales floor is clean, organized, and ready for customers.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
• Focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create an experience to bring the customers back.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
• Finish Strong - sharing Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.
• Support one another with honesty, care, and collaboration so we can better serve our customers and communities.
• Strive to improve every day, take pride in work, achieve sales goals and learn from each other to deliver individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed