Seasonal Retail Sales and Recovery Associate, Palisades Center
About The Position
As a Retail Sales & Recovery Colleague, you’re at the heart of creating a welcoming shopping experience through genuine hospitality and keen attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is always customer-ready. Your friendly and approachable attitude fosters a warm environment that invites customers to return, while supporting your team in achieving sales goals through consistent, high-quality service. Our colleagues start each day energized and prepared - wearing their name badge, saying hello to their coworkers, making sure the sales floor is clean, organized, and ready for customers. They review their goals, new arrivals, top sellers, and promotions to stay informed and ready to sell. On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create an experience to bring the customers back. Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves. They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.
Requirements
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; can work on your own but are great with team dynamics
- Can handle electronic devices with no problem
Nice To Haves
- Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague
Responsibilities
- Maintain merchandise displays, tidying fitting rooms, and ensuring the sales floor is always customer-ready.
- Recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
- Sharing Loyalty program benefits.
- Supporting one another with honesty, care, and collaboration.
- Striving to improve every day, taking pride in work, achieving sales goals and learning from each other to deliver individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
