About The Position

The Seasonal Fragrance Sales Support colleague helps create a warm, inviting customer experience in the fragrance department. The role maintains a beautifully merchandised, fully stocked, shop-ready space while supporting the sales team on the floor and behind the scenes. Tasks include preparing products, restocking displays, assisting with transactions, and anticipating team needs. Colleagues provide friendly, personal customer service, share product and promotional information, support sales goals, and collaborate with coworkers. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability. The role requires flexible availability for days, evenings, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, adaptability to changing priorities, and ability to work independently as well as with a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help keep the sales floor clean, organized, and prepared for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, selecting merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves.
  • Assist with customer transactions and help ensure customers have what they need.
  • Share the benefits of the Loyalty program and provide a sincere, personalized customer farewell.
  • Support teammates with honesty, care, and collaboration.
  • Work toward sales goals, take pride in the work, and learn from colleagues to contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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