Seasonal Retail Associate

Boston Scally•Boston, MA
•Onsite

About The Position

Boston Scally is hiring a Seasonal Retail Associate to represent the brand on the shop floor during its busiest season, October through January. The associate will greet customers, understand what they are looking for, and help them find products they are proud to wear. This hands-on role supports the Store Manager and team in meeting sales goals, maintaining the store, and creating a welcoming customer experience. The seasonal position may transition to a permanent role for strong performers after the holiday season. The schedule is 5 to 20 hours per week, based on store needs, with required weekend availability and availability for evenings and holidays as needed. The role is based in-store in Boston, Massachusetts, and requires no travel.

Requirements

  • Strong customer service skills and genuine enjoyment of working with people.
  • Ability to learn product details and discuss them confidently.
  • Clear, friendly communication skills.
  • Comfort with POS systems and basic technology, including Windows and Mac/iOS.
  • Dependability and punctuality.
  • Collaborative, team-first attitude.
  • Ability to stand for up to 8 hours, excluding breaks; use stairs and ladders; and safely lift up to 30 lbs.
  • Weekend availability is required, with availability for evenings and holidays as needed through the holiday season.

Nice To Haves

  • Experience in retail, customer service, hospitality, or a related field.
  • Familiarity with men's accessories and apparel.

Responsibilities

  • Provide friendly, personal service throughout each customer's visit.
  • Approach customers, begin conversations, and understand their needs.
  • Use product knowledge to recommend suitable products.
  • Stay current on products, pricing, promotions, and store initiatives.
  • Help open and close the store as scheduled.
  • Keep the store clean, organized, and aligned with visual standards.
  • Restock merchandise and assist with shipments and inventory.
  • Process sales accurately and efficiently using the POS system.
  • Assist with special events, promotions, and other store initiatives.
  • Work with the Store Manager and team to meet sales and service goals.
  • Bring customer concerns or operational issues to the Store Manager when needed.

Benefits

  • Flexible schedule of 5 to 20 hours a week
  • Possibility of transitioning to a permanent position after the holiday season
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