Seasonal Relationship Banker - Multiple Summers 2027 (40 hrs/wk)

Claremont Savings Bank•West Lebanon, NH

About The Position

The Seasonal Relationship Banker delivers customer service and performs financial transactions in accordance with bank policies and procedures. The role supports branch or drive-up opening and closing procedures when assigned, handles cash and transaction balancing, resolves account service issues, answers customer inquiries, and builds customer relationships by referring and selling bank products and services. The banker follows operational, legal, corporate, and regulatory controls to protect customer and bank assets and learns product features, benefits, fees, and disclosures. This is a full-time seasonal position, requiring work beginning on or before June 18, 2027, through August 20, 2027, or later. The position requires half-day shifts every other Saturday and travel between Claremont Savings Bank locations in Claremont, Charlestown, West Lebanon, and Springfield, Vermont. Attendance, reliability, and flexibility are critical.

Requirements

  • Able to work full time beginning on or before June 18, 2027, through August 20, 2027, or later.
  • Able to work half days every other Saturday.
  • Willing to travel between Claremont Savings Bank locations in Claremont, Charlestown, West Lebanon, and Springfield, Vermont.
  • Attendance, reliability, and flexibility are critical.

Responsibilities

  • Deliver outstanding customer service and execute financial transactions in accordance with bank policies and procedures.
  • Participate in branch or drive-up opening and closing procedures when assigned, and operate independently.
  • Reconcile cash and transactions daily within teller balancing guidelines.
  • Resolve account service issues and respond promptly and effectively to customer inquiries.
  • Develop skills to cross-sell products and services.
  • Balance the coin counter, cash recycler, and ATM.
  • Deepen customer relationships by delivering services, referring bank products, and pursuing goals through daily sales activities and sales promotions.
  • Follow operational controls, including legal, corporate, and regulatory procedures, to safeguard customer and bank assets.
  • Apply the bank’s relationship-oriented sales philosophy and referral and sales skills to deepen customer relationships through additional products and services.
  • Continuously learn about new and existing products, including their features, benefits, fees, and disclosures.
  • Complete departmental documents and activities in compliance with applicable laws, regulations, policies, and procedures, including required compliance training.
  • Maintain a neat, efficient, and orderly work environment.
  • Work Saturdays as assigned and move to other locations as assigned.
  • Perform other duties as assigned.
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