Seasonal Overnight Backroom Associate

The TJX Companies, Inc.•Austin, TX

5d•$15 - $16•Onsite

About The Position

The Seasonal Overnight Backroom Associate helps deliver a highly satisfied customer experience by engaging with customers, following customer experience principles, and maintaining a clean and organized store. The role adheres to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The stated schedule is 9 PM to 5 AM.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model established customer experience practices with internal and external customers.
Support and embody a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to established operating procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Accurately process and prepare merchandise for the sales floor following company procedures and standards.
Initiate and participate in store recovery as needed throughout the day.
Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining and cleaning the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.