Seasonal Operations Training Coordinator

Fanatics•Louisville, KY

1d•Onsite

About The Position

The way our employees learn is changing. This role will bring creativity, experience, and passion for learning to meet the needs of the business through a blended learning platform. The focus will be on Operations training programs while partnering with the Learning and Development team to leverage corporate programs. The Training Coordinator will facilitate a team of individuals that will coordinate and deliver function-specific training programs while working to continuously improve the training materials. The Training Coordinator will also be a key player in the training and onboarding of seasonal employees.

Requirements

High School Diploma or equivalent
Highly proficient in computer usage, e-mail, and Microsoft Office Suite
Understanding of Fulfillment/Manufacturing processes and flow
Excellent organizational skills, attention to detail
Strong leadership and communication skills
Situational leadership experience and knowledge
Presentation skills and comfortable speaking in a classroom/tour environment

Nice To Haves

Bilingual in English and Spanish preferred
6-12 months of facilitating adult learning theories and effective training principles (preferred)
6-12 months of previous experience of training or technical writing experience (preferred)

Responsibilities

Communicate effectively to all levels of employees, from executives to new employees.
Conduct task analysis to create and/or validate Standard Operating Procedures for training purposes.
Conduct and/or coordinate personal/professional improvement training courses using a participant-centered approach.
Create and maintain a system to record training completion, cross-training effectiveness and employee knowledge and skills.
Attend and add value to Fulfillment or Manufacturing Center Management Team meetings.
Observe and evaluate training programs / individual trainers, and team leaders to make recommendations to improve training efficiency and effectiveness.
Work across various shifts and times during peak season hours.
Ability to work with and train a diverse workforce.
Other duties and responsibilities as assigned by leadership.