Seasonal Operations Supervisor

DPDHL•Groveport, OH
•Onsite

About The Position

The Seasonal Operations Supervisor is a short-term, peak-season role responsible for supervising daily and weekly operations within an assigned area. The supervisor leads, motivates, and develops associates while ensuring customer and site requirements are met. The role supports continuous improvement and a positive work culture by upholding company policies. The position operates in a business-casual environment focused on teamwork, associate development, training, and continuous improvement. The organization is an equal opportunity employer.

Requirements

  • Operations background.
  • 0–3 years of experience in a lead, supervisor, or management role.

Nice To Haves

  • Bachelor’s degree or equivalent experience.
  • 1–2 years of experience in the logistics industry.

Responsibilities

  • Direct daily activities to ensure a safe, secure, clean, and fair work environment for associates.
  • Ensure associates have access to the tools needed for their duties and that tools are routinely inspected and maintained.
  • Lead efforts to improve productivity, prioritizing effective process improvements and then associate-work efficiency.
  • Collaborate with regional sites on safety, labor sharing, and best-practice initiatives.
  • Plan, manage, and adjust daily workload and staffing to minimize unplanned overtime.
  • Ensure shift, daily, and weekly workload planning and volume forecasting are completed, including staffing, equipment, and space planning.
  • Communicate, apply, and enforce company policies covering safety, accounting, operations, regulatory matters, and administration.
  • Maximize quality and productivity by understanding job standards, evaluating performance variances, identifying root causes, and taking corrective action.
  • Communicate work-task standard operating procedures, convey key information during preshift meetings, and ensure appropriate shift handoffs.
  • Maintain a professional environment with external customers and vendors, including drivers, dispatchers, and customer representatives.
  • Execute daily customer and vendor contract requirements, identify accessorial activity outside commercial contracts, and ensure the required documentation is completed.
  • Maintain inventory integrity through timely and accurate receiving, picking, shipping, and inventory management.
  • Participate in collecting performance measurements consistent with customer, vendor, and site requirements.
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