Seasonal Operations Supervisor

DHL Supply Chain•Wilmer, TX

9d•Onsite

About The Position

The Seasonal Operations Supervisor is a short-term, peak-season role responsible for supervising daily and weekly operations in an assigned area. The supervisor leads, motivates, and develops associates while ensuring customer and site requirements are met. The role supports continuous improvement and a positive work culture by applying company policies in a fast-paced environment. The position focuses on maintaining a safe, secure, clean, and fair work environment; ensuring associates have properly maintained tools; improving productivity and processes; planning workloads and staffing; and maintaining quality, inventory integrity, and customer and vendor requirements. The organization describes its environment as business casual and emphasizes teamwork, associate development, training, and continuous improvement.

Requirements

Bachelor’s degree or equivalent experience is preferred.
Operations background is preferred.
1–2 years of logistics industry experience is preferred.
0–3 years of experience in a lead, supervisor, or management role.

Nice To Haves

Bachelor’s degree or equivalent experience.
Operations background.
1–2 years of logistics industry experience.

Responsibilities

Direct daily activities to maintain a safe, secure, clean, and fair work environment for associates.
Ensure associates have access to the tools needed for their duties and that tools are routinely inspected and maintained.
Lead efforts to improve productivity, prioritizing process effectiveness and then associate work efficiency.
Collaborate with regional sites on safety, labor sharing, and best-practice initiatives.
Plan, manage, and adjust daily workload and staffing to minimize unplanned overtime.
Complete shift, daily, and weekly workload planning and volume forecasting, including staffing, equipment, and space.
Communicate, apply, and enforce company policies, including safety, accounting, operational, regulatory, and administrative policies.
Maximize quality and productivity by understanding job standards, evaluating performance variances, identifying root causes, and taking corrective action.
Communicate task Standard Operating Procedures, convey key information during preshift meetings, and ensure appropriate shift hand-offs.
Maintain a professional environment with external customers and vendors, including drivers, dispatchers, and customer representatives.
Execute daily customer and vendor contract requirements, identify accessorial activity outside commercial contracts, and ensure required documentation.
Maintain inventory integrity through timely and accurate receiving, picking, shipping, and inventory management.
Participate in collecting performance measurements consistent with customer, vendor, and site requirements.