Seasonal Operations Associate - Queens, NY

Tiffany & Co.New York, NY
$20 - $21Onsite

About The Position

In this vital role, the Seasonal Operations Associate will ensure the seamless, secure, and timely processing of luxury repair orders, documents, and packages for clients and stores. This role involves managing inbound and outbound logistics, ensuring security and organization within the workspace, and supporting client advocacy by partnering with internal teams to resolve service issues and ensure a seamless repair experience.

Requirements

  • 2+ years of business experience with a strong operational or distribution background
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and shipping or operational systems
  • Strong attention to detail
  • Exceptional collaboration and communication skills
  • Ability to quickly shift tasks to meet dynamic business needs

Nice To Haves

  • Luxury retail or packing experience preferred

Responsibilities

  • Manage Inbound Logistics: Receive and safely unbox incoming orders from stores and clients, accurately process each order in the operational system, and sort items to support an organized, efficient workflow, while maintaining Tiffany’s standards for precision, safety, and quality.
  • Manage Outbound Logistics: Process completed service orders through systematic closeout, POS, packing, manifesting, and labeling steps, ensuring each package is accurately prepared, securely handled, and shipped in alignment with Tiffany’s quality, safety, and efficiency standards.
  • Ensure Security & Organization: Maintain a safe, efficient workspace, manage supply inventory, and meticulously organize documentation.
  • Support Client Advocacy: Partner with internal teams to help resolve service issues and support a seamless repair experience.

Benefits

  • Adoption and surrogacy assistance
  • Parental leave
  • Programs that support mental, emotional, physical, and financial well-being
  • Competitive pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plans with company match
  • Paid time off
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