Seasonal Office Support Associate
About The Position
Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service. Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us: Our customers, our partners, and our people. Johnstone is growing, and so can you.
Requirements
- Strong organizational and project management skills.
- Proficiency in Microsoft Office required with aptitude to learn new computer applications.
- Polished and professional demeanor in person, online and via phone.
- Detail orientated, proactive, and driven to execute high quality work on time.
- Ability to multi-task and work on various projects simultaneously keeping them on track and providing clear status updates.
- Excellent oral and written communication skills.
Nice To Haves
- Experience with Eclipse is a plus.
- Bilingual is a plus.
Responsibilities
- Answers and directs all incoming phone calls. Maintains voicemail box, company telephone lists and distributes incoming faxes and mail to personnel.
- Serve as the first point of contact for the sales team, answering phone calls and responding to emails accurately and in a timely manner.
- Manage all office work such as data entry and copying and maintain an organized and relevant filing system.
- Forward invoices to accounts receivable as directed.
- Maintains records and files for related customer and vendor information.
- Collaborates with human resources and customer training coordinator to ensure branch trainings for customers/employees run smoothly.
- Assists in training classes by enrolling students, following up with reminder phone calls, keeping waiting list on full classes, ordering refreshments, and setting up classroom.
- Maintain inventory of office supplies and place orders as required.
- Supports customer coffee area by replenishing stock and making coffee as necessary.
- Performs any other duties as may be assigned by the Branch Manager and assists in other areas of the branch and company as necessary.
Benefits
- Competitive Paid Time Off (PTO)
- Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
- Holiday pay – we recognize and pay our employees for 7.5 holidays per year
- Paid Parental Bonding Time
- Employer subsidized medical, dental, and vision plans
- Employer paid life insurance and short-term disability
- Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
- 24/7 Access to virtual care/telehealth options
- Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
- Wellbeing program with opportunity to earn reduced medical costs
- Employee Assistance Program (EAP) for you, and your family
- Tuition reimbursement
- Employee referral bonus program
- Employee service milestone recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
