Seasonal Keyholder - Part Time

Molton Brown•Central Valley, NY

2d•$18 - $21•Onsite

About The Position

The seasonal keyholder will assist the management team in encouraging and motivating the team to achieve sales targets, store sales, and KPIs. This role requires good working knowledge of store reports and the retail message board, as well as proficiency with systems and procedures to maintain optimal stock levels and consistency. The keyholder will support the management team in ensuring that store processes and systems are implemented and regularly reviewed to ensure smooth store operations and timely issue resolution. Additionally, this position will assist the store manager with planning and organizing floor moves and implementing promotions to maximize commercial opportunities and adhere to company standards. This role assists the management team in the day-to-day business needs.

Requirements

High School Diploma or GED, some College.
Minimum of 2 years of sales experience, preferably beauty experience, exceeding sales goals.
Minimum of 2 years customer service experience.

Nice To Haves

Some management or leadership experience preferred.
Additional Language skills are a plus, Mandarin/Cantonese, Japanese, Portuguese.

Responsibilities

Deliver outstanding customer service and create memorable client experiences that reflect the luxury brand.
Support sales goals through product knowledge, client engagement, and relationship building.
Assist with opening and closing procedures, including cash handling, security protocols, and store readiness.
Act as a key holder and leader on duty in the absence of store management.
Support visual merchandising standards and maintain an elevated store presentation.
Assist with inventory management, stock replenishment, cycle counts, and shipment processing.
Coach and support team members to ensure a high level of customer service and operational execution.
Help maintain compliance with company policies, procedures, and loss prevention standards.
Resolve customer concerns professionally and escalate issues as needed.
Support special events, promotions, and clienteling initiatives.
Assist with receiving, unpacking, processing, and replenishing merchandise shipments in a timely and accurate manner.
Maintain organization and cleanliness of both the sales floor and backroom to ensure an efficient and elevated shopping experience.
Ensure product is properly stocked, displayed, and stored according to company standards.
Support inventory accuracy through proper merchandise handling, stock rotation, and organization of back-of-house areas.