Seasonal Hospitality Staff

Vala's Pumpkin Patch•Gretna, NE

1d•Onsite

About The Position

Vala’s is a family-owned and operated fall festival in Gretna, Nebraska, open for 45-55 days a year. It spans over 400 acres with more than 50 attractions and 25+ food locations, aiming to create magical memories for families and friends. The Seasonal Hospitality Staff will be part of the Hospitality team, focusing on "Going the Extra Mile" to deliver "Unreasonable Hospitality" by creating magical memories. This role involves customer service and staff support. This is a seasonal, part to full-time position. The location may vary based on business needs.

Requirements

Ability to work in a fast paced environment
Ability to remain calm under pressure
Ability to identify guest and staff needs and respond appropriately
Must be age 21 years or older with a valid driver’s license and successfully complete training to operate farm equipment
Strong communication and guest service skills
Strong attention to detail and multi-tasking skills
Ability to work in variable weather conditions
Ability to walk, stand, lift, carry, bend, stoop, crouch, kneel, twist, and reach for extended periods
Ability to move 25 lbs, 25-50 lbs frequently, and 50-70 lbs occasionally

Nice To Haves

Artistic and creative abilities are a plus
Experience with Google Docs, Google Sheets and Canva is a plus

Responsibilities

Monitoring and publicizing shout outs
Choosing and publicizing staff of the week
Decorating for various events on the farm, including cider tastings, corporate and pavilion events
Greeting guests at corporate and pavilion events (catering and non catering)
Welcoming new staff and helping navigate the farm
Planning and hosting staff events throughout the season
Creating flower arrangements to be used across the farm
Provide welcoming customer service to all guests, including answering questions and providing directions
Help plan special occasions, including engagements
Being a resource for staff questions during high traffic shift changes