Seasonal Holiday Team Lead -The Shops at Ithaca Mall

Cherry Hill Programs Seasonal Jobs • Ithaca, NY

3d • Onsite

About The Position

Cherry Hill Programs is hiring a Seasonal Holiday Team Lead for its Santa photo experience at The Shops at Ithaca Mall. The Team Lead supports the team and daily operations, welcomes families, assists with photos, and helps deliver a warm, smooth, and memorable holiday experience. The role includes opening and closing duties, reinforcing established policies and procedures, troubleshooting issues, and helping maintain safe, clean, and effective photo operations. Photography experience is not required.

Requirements

• At least 18 years of age.
• Positive attitude and strong work ethic.
• Ability to work as part of a team and independently.
• Good interpersonal and communication skills.
• Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
• Ability to process sales transactions and comfort with cash handling.
• Ability to lift and carry equipment weighing up to 50 pounds.
• Ability to stand for prolonged periods.

Nice To Haves

• Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

• Perform opening and closing duties at the assigned venue.
• Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
• Troubleshoot technical issues and escalate them to IT or Local Management when needed.
• Assist with training and/or recruiting as needed.
• Take photos and provide guests with memorable souvenirs.
• Provide excellent guest service throughout the experience.
• Participate as a team member to help photo operations run smoothly and effectively.
• Engage in a friendly manner with guests, staff, and coworkers.
• Operate the POS system and photography equipment.
• Maintain a safe and clean working environment.
• Complete other tasks as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free visit with Santa for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of Pixie Post access.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed