Seasonal Holiday Team Lead - Sangertown Square
About The Position
As a Shift Lead, you’ll help create excellent experiences on Santa photo sets by supporting the team, welcoming families, assisting with photos, and keeping daily operations running smoothly. You’ll bring warmth, energy, and leadership to every shift while helping create a joyful holiday experience guests will remember. The role includes opening and closing the assigned venue, supporting team members, troubleshooting operational and technical issues, assisting with training or recruiting as needed, taking photos, providing guest service, operating point-of-sale and photography equipment, and maintaining a safe and clean work environment. Photography experience is not required. The position is seasonal and requires flexibility during peak retail hours, including evenings, weekends, and holidays. Candidates must be at least 18 years old and able to lift and carry equipment up to 50 pounds and stand for prolonged periods.
Requirements
- Positive attitude and strong work ethic.
- Ability to work as part of a team and independently.
- Good interpersonal and communication skills.
- Flexibility to work during peak retail hours, such as evenings, weekends, and holidays.
- Ability to process sales transactions and comfort with cash handling.
- At least 18 years of age.
- Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods.
Nice To Haves
- Previous retail, service industry, or cashier experience is preferred but not required.
Responsibilities
- Perform opening and closing duties at the assigned venue.
- Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
- Troubleshoot technical issues and escalate them to IT or local management when needed.
- Assist with training and/or recruiting as needed.
- Take photos and provide guests with memorable souvenirs.
- Provide excellent guest service throughout the experience.
- Participate as a team member to keep photo operations running smoothly and effectively.
- Engage in a friendly manner with guests, staff, and coworkers.
- Operate the POS system and photography equipment.
- Maintain a safe and clean working environment.
- Complete other tasks as assigned.
Benefits
- Flexible scheduling.
- Same-day pay options for early access to paychecks.
- Employee Referral Program.
- Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
- One free Santa visit for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
- A personalized digital message from Santa, powered by Portable North Pole.
- Three free months of access to Pixie Post, the digital greeting card platform.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
